Neighbors Helping Neighbors organization preparing for another heating assistance season

Watch for information about Windham Neighbors Helping 
Neighbors online auction which will help provide funds
for heating assistance for local families. If you would like
to donate, go to windhamnighbors.com
COURTESY PHOTO

 By Ed Pierce

If you ask Bill Diamond what’s been one of the most rewarding feelings that he’s ever experienced, he’ll tell you it’s his association with the Windham Neighbors Helping Neighbors program.

Diamond, a state senator representing Windham and former Maine Secretary of State, helped co-found Neighbors Helping Neighbors, which helps area residents in need stay warm during some of the coldest months of the year. He served as the organization’s president for 13 years before deciding to let new leaders steer the group.

But Neighbors Helping Neighbors is a source of pride for Diamond and remains a relevant and viable resource in the community as Windham and Raymond approach another winter heating season.

“The community has become totally supportive, much more so than I ever expected which is evidenced by the routine unsolicited donations we receive throughout the year,” Diamond said.

The program provides one-time emergency heating fuel assistance to Windham residents and helps to direct individuals in need to find appropriate resources and to promote a culture of neighbors helping neighbors in the community.

“The community believes in our cause, and we have become the default local charity when groups or individuals want to donate to a good local cause,” Diamond said. “Hopefully the organization will continue to grow and nurture the solid reputation that has been achieved. I have no doubt that will be the case.”

Windham’s Neighbors Helping Neighbors organization was founded in October 2007 by Diamond, Representative Mark Bryant, and former Representative Gary Plummer. It is a 501c3 non-profit and is made up of Windham volunteers who have come together to provide one-time emergency assistance to those Windham residents who require immediate heating fuel.

Patrick Corey is currently serving as the president of Neighbors Helping Neighbors.

The organization itself has no overhead costs whatsoever and all funding goes directly to helping those in desperate need. Every penny that is donated goes for heating fuel and 100 percent of fundraising efforts are used for the purchase of fuel for those who are in dire need.

Diamond says the organization focuses its resources on those who may have fallen through the cracks and either don’t qualify or are in a bureaucratic process waiting for heating assistance from other agencies.

“The most striking and unforgettable case that we helped involved a single mom with two kids and she had serious physical challenges,” Diamond said. “We heard about her needs, so we visited her home in January and discovered she was totally out of heating fuel and in an effort to keep her family warm, she had placed blankets on the doorways surrounding the kitchen, had a small electric heater and they all slept and lived in that space.”

He said that the family slept closely together at night using their body heat to keep them warm.

“This was happening in our own town, not some poverty-stricken country, and it was heartbreaking to see and realize that the struggle to obtain the basics of survival exist here in Windham and no doubt in other towns as well,” Diamond said. “I’ll never forget the expression on her face when we told her we would provide heating fuel for her family, which we did that day. That experience was my motivating force to make Neighbors a highly respected organization that would exist indefinitely for those in our town that need help.”

The heating assistance can be a lifeline for those struggling to stay warm in winter.

“In many cases, Windham Neighbors Helping Neighbors help people heat their homes safely without needing to choose between basic needs like heat, rent, medications and food,” Diamond said.

Recipients receive 100 gallons of fuel, and their need can be attributed to many different circumstances. Some are elderly and living on fixed incomes, others may have lost a job or be out of work and trying to reestablish their lives, while some may just have a temporary emergency situation that requires an immediate solution.

The program is confidential and harkens back to a time when neighbors banded together to pitch in and help their neighbors when it was needed the most.

The Neighbors Helping Neighbors organization lines up deliveries to recipients. It provides heating oil, but assistance also can be rendered for those with KI and propane systems or through Bio-Bricks for homes using wood-burning heat.

During the first year of operations for Windham Neighbors Helping Neighbors, a total of 17 families were helped. By 2014, that number grew to 101 families, and that total has since stabilized at about 75 families locally each winter.

The organization continues to serve the community because of countless donations of labor, hours, ideas and funding through contributions of money and goods from concerned individuals and businesses, Diamond said.

For more details about Neighbors Helping Neighbors, visit https://windhamneighbors.com/site/donate-now/volunteer or call 207-1336. To make a financial donation to the Neighbors Helping Neighbors program, go to https://windhamneighbors.com/site/donate-now/. To apply for assistance, go to https://windhamhelpingneighbors.com <

Help available as need for local heating assistance increases

The nonprofit organization Windham Neighbors
Helping Neighbors provides one-time emergency
heating fuel assistance to Windham and Raymond
residents, and to direct residents to available
long term resources while promoting a culture
of neighbors helping neighbors locally.
COURTESY PHOTO   

By Lorraine Glowczak

At a recent Windham Neighbors Helping Neighbors board meeting, it came to the members’ attention that they have had several new requests this year for heating assistance. Their concern for and offer to those individuals, and others who are facing financial challenges, is to provide more information to the community that help is available in various ways.

“Several new people who made request from us had no idea about applying for LIHEAP (Low Income Home Energy Assistance Program),” said Deb McAfee, WNHN Board and Community Service Committee member. “Some people who had reached out to never had to pay the bills before and were unaware where and how to begin.”

McAfee said that WNHN can help individuals who request heating needs while they apply for LIHEAP or are waiting for their appointment for LIHEAP approval. 

Briefly, Windham Neighbors Helping Neighbors, a 501c3 nonprofit, provides one-time emergency heating fuel assistance to Windham and Raymond residents, and help direct individuals to appropriate long-term resources and promote a culture of neighbors helping neighbors.

LIHEAP is a federally funded program through the Department of Health and Human Services. The program provides money to help low-income homeowners and renters pay for heating costs and they assist in paying the heating bills. There are income guidelines for eligibility, and applications are accepted from Aug. 1 through April 30 each year. Contact information for LIHEAP is 1-800-452-4668.

Residents in need can also contact local Windham officials for a LIHEAP application including Rene Daniel, Windham’s General Assistance Administrator. He is available to help with the application process and to answer any questions one may have. He can be reached at 207-892-1906.

Daniel, who also oversees the Windham Food and Clothes Pantries located at 377 Gray Road in Windham, said they have seen a minor spike with the need for services since the pandemic began, including the need for LIHEAP applications

“We’ve seen a small uptick in recent months,” Daniel said. “And we are there to provide the gaps and carryovers from local, state and federal aid. All people need to do is to make an appointment with me and I will help walk them through the LIHEAP application process and we will support everyone who walks through the door. Even if they are not eligible for receiving LIHEAP funding, we will find a way to help in some form.”

Daniel said he is very grateful for local organizations and individuals who give so that others may live in a healthy way and keep warm for the winter.

“I am so lucky to be a part of Windham,” Daniel said. “People in this community are just so giving. I
am especially thankful for Windham Neighbors Helping Neighbors. Once a person applies for federal heating assistance, there is a waiting period, and it is possible their heat may be turned off until they get approved. To prevent this from happening, all I have to do is call Neighbors Helping Neighbors, and they are there to help us fill in the gaps between services.”

The services provided by the Windham General Assistance Program also include food and clothes. Currently, because of the pandemic, the food and clothes pantries are open by appointment only.  

“We ask that people call in and we will prepare the bags of groceries they need,” Daniel said. “Once they arrive, we require people to remain in their vehicles with masks on and we bring out the bags of food and place them in the trunk of their cars. We are getting pretty fast at this drive-up service. In fact, I think we can do it in less than a minute or two – all the while adhering to CDC guidelines for social distancing.”

The eligibility requirements at the Windham Food and Clothes pantries are quite simple.

“We are only one of two food pantries in Maine whose only requirement is proof of Windham residency,” Daniel said. “That is all we ask. We do not ask for anything else.”

The Windham Food Pantry also offers a once-a-month drive through program for older citizens in the area. The next drive thru program for those 60 and older is from 10 a.m. to noon on Wednesday, Jan. 6.

The following is list of resources available for those who are facing financial challenges in the Raymond and Windham communities (heating assistance or otherwise).

Town of Windham:

·         Rene Daniel/Windham Food and Clothes Pantries and heating assistance: 207-892-1906

·         Windham Town Clerk, Linda Morrell: 207-892-3507

·         Judy Vance of Windham Neighbors Helping Neighbors: 207-892-1900. windhamneighbors.com

·         St. Ann’s Essentials Pantry, St. Ann’s Episcopal Church located at 40 Windham Center Road in Windham: Serves families by providing personal and household items that cannot be purchased by an EBT debit card. For more information, call Deacon Wendy Rozene at 207-232-0841.

Town of Raymond:

·         General Assistance Administrator Jennie Silverblade: (207) 655-4742 x 124

·         Raymond Food Pantry: Lake Region Baptist Church, 1273 Roosevelt Trail in Raymond, call 207-428-3637.

·         Town Manager’s Office: Don Willard at (207) 655-4742 x131

·         Raymond Village Community Church at 207-655-7749.

Towns of Raymond, Windham and Standish;

·         Sebago Lakes Region Fuller Center for Housing: Although unable to assist directly with heating needs, they collaborate with Window Dressers – an organization that improves the warmth and comfort of homes, lowering heating costs that reduces CO2 emissions by producing low-cost insulating window inserts that function as interior-mounted storm windows. The local Fuller Center’s mission is to serve older adults who wish to remain in their home by providing home repairs or renovations and yard work with a “pay it forward” mindset. For more information, call 207-838-8378 or send an email to sebagofullerhousinginfo@gmail.com. <