Raymond residents start to receive revaluation notices

By Erin Rose

Raymond residents have started to receive notices informing them that their property’s value has changed and prompting concerns about an increased property tax burden, but town officials urge caution as the ultimate tax rate is still to be determined.

Raymond residents are receiving notices that their property's
value has changed, but town officials say the town's ultimate
tax rate has yet to be determined. PHOTO BY ED PIERCE 

The town conducted a reassessment of properties in the municipality, determining their value based on the land’s current status, including size, condition, location, and features. The valuation also considers comparable sales of nearby properties. The data is used by officials to determine the entirety of taxable property in the town and establish the tax rate, also known as the mill rate, for the upcoming fiscal year.

“People should not assume that if their property value doubled, that their taxes are going to double,” said Curt Lebel, Assessor’s Agent for Raymond. “That’s not the case. In the end, we’re going to have more than double the property value with which to distribute the property tax, which is going to move that tax rate down.”

Many residents’ assessments went up significantly, representing the change in property values in the period since the last revaluation was completed in 2005. The process of establishing a current value enables the town to redistribute the existing tax base to ensure that property owners are paying an equitable share of the overall tax burden.

“What it does is change how that tax pie is sliced, so it reapportions individual taxes according to market value,” Lebel said. “It resets equity and redistributes the tax according to the Maine constitution. It reshuffles how much of the tax burden each property is going to absorb.”

Concerned residents are encouraged to review the details provided in the letters informing them of their updated property valuation, as those details will have a significant impact on their taxes once the tax rate is established.

“We’ve asked residents to look at their property cards to make sure the information is correct, to look at their comparable neighbors to make sure they fall in line with them, and to look at the actual sales in the marketplace to be able to get a sense as to what similar properties in their area are selling for,” Lebel explained. “It’s going to be one of the drivers of their tax, so we want that value to be right. What the tax ramifications are, that will come later. The first thing to do is to say, ‘is the value reasonable given the current market and what other people are paying?’”

As a Raymond resident of 35 years, Laurie Wallace said that property values have changed significantly in the time since the last reassessment, especially after COVID-19, and the updated valuations reflect that.

“I think it is something that is long overdue, and we’re paying for that in a big way,” she said. “It’s been 20 years since the last revaluation, so of course values are going to feel significantly higher.”

While many residents fear a major increase in their property tax bill, the evaluation will not necessarily mean an increase in their annual payment. The reassessment is the first step in the process of determining each property owner’s fair share of the town’s overall tax burden.

The revaluation was done by KRT Appraisals, a Massachusetts mass appraisal firm based in Haverhill, and one that has completed such reviews in almost 30 different communities in Maine. The firm was selected through a Request for Proposal process that invites businesses to submit bids for services to be provided to the town.

“They actually worked on revaluations with Vision Appraisal in the last tax cycle,” Lebel said. “The appraiser who is doing the appraisals for Raymond this year did the appraisal work in 2005. He’s familiar and even has his materials from 20 years ago, so he didn’t come in blind. They knew the town coming in and had a good base of knowledge.”

Once KRT has finalized the valuations, expected to be completed in September, they will be issued to the town, and the Raymond Select Board will then calculate the tax rate for the 2026-2027 year. In late September, tax bills will be issued to residents, with the first payment being due on Monday, Nov. 2.

The town’s tax rate is developed though a simple calculation. The portion of the municipal budget that is funded through the payment of property taxes is divided by the town’s total taxable value, as determined by the town’s Assessors, using the revaluation data, to determine the tax rate.

“At the end, we take the total amount of the school, county and municipal budget that needs to come from property tax, and then we divide that by the total taxable value of the property,” Lebel explained. “That yields a tax rate. And then we apply that tax rate out to the individual property to arrive at their tax distribution.”

Wallace urges residents to wait for the town to establish its next budget and mill rate before attempting to calculate their new tax burden.

“I get the concern,” she said “I’m retired and living on a fixed income with my husband. And I’m not panicking yet. There is no reason to panic, and soon enough we will know for sure. If you look at the letter and the town’s website, you’ll see that they even say that this is not your taxes.

She also encourages people concerned about their new valuation to research how KRT came up with that number and make sure that the firm was accurate as to the characteristics of their property.

“KRT is making reasonable efforts to have people speak to them and work with them on those details if they feel something is wrong,” Wallace said, adding that if the number of bedrooms, bathrooms, kitchens or the size of the property is incorrect, it will impact the calculations. “It’s a calculation so the data against which they’re calculating has to be right. If you did not allow them to come in, or they came in and took the wrong notes, if there’s an error on the valuation card, it’s worth talking to them about.”

Residents can also use the KRT website to view their value summary, data, and general revaluation information, and can see the assessments of other similar properties to help compare.

“We can’t know everything about every property,” Lebel said. “If there’s things we need to know about a particular property, sometimes it’s good to have the owners come in and give us the layout of what’s going on that particular property, so we can make adjustments.”

KRT is providing opportunities for concerned residents to discuss their valuations with the firm, both over the phone and in person at the Raymond Broadcast Studio on Webb Mills Road. Informal hearings can be scheduled by following the details provided in the revaluation letter or by calling KRT at 855-228-4033 but representatives will not be able to discuss residents’ potential tax rates at those hearings.

The firm used a mass appraisal method to use data to determine the property values, instead of reviewing each property individually. The analytical tool estimates market value for a type of building, such as single-family homes “by relating sale prices to property characteristics such as square footage, age, location, condition and lot size” according to a presentation prepared by Lebel’s office. “The model is calibrated using recent verified sales … then applied uniformly across the whole population of properties.”

“I think the model that they’ve created is working really well,” Lebel said, noting that KRT communicates with the town regarding issues that residents are raising during meetings with the firm.

The town was required by state law to conduct the revaluation at this time, as property tax laws require that a town conduct a revaluation if its property assessments fall to below 70 percent of market value to ensure the tax burden is spread fairly among residents. In the 2025-2026 fiscal year, Raymond’s average assessment was in the range of low to mid 40 percent.

“The Maine constitutional requirement that all taxes be apportioned equally according to just value” Lebel said. “The legislature added standards on the statutory level. During the past few years, especially during the pandemic, the market value accelerated quite fast and the assessments didn’t change so we came out of compliance in terms of the assessment ratio.”

Raymond residents with questions are encouraged to follow the guidance in the revaluation letters mailed to each property. There is also additional information listed on the town’s website, https://www.raymondmaine.gov/pages/property-revaluation-project-1. <

Youth author inspires other children with epilepsy

By Erin Rose

A Raymond youth is using his experience with juvenile epilepsy to help others as they learn to live with the condition.

Weston Quinn. 9, of Raymond has written and
illustrated a book called 'Juvenile Epilepsy
Warrior' describing his experience being
diagnosed with juvenile epilepsy at age 7 and
how he's learned to thrive despite the diagnosis.
He will be on hand to autograph copies of his 
book from 1 to 3 p.m. Saturday, April 4 at Play
Warriors, 840 Roosevelt Trail in Windham.
COURTESY PHOTO  

Weston Quinn, 9, is the author and illustrator of “Juvenile Epilepsy Warrior,” a book that details his experience being diagnosed with juvenile epilepsy at age 7 and how he’s learned to thrive despite the diagnosis.

“It’s scary to tell the stories,” Weston said, but says that he “loved the ability to talk through my epilepsy journey.”

His mom, Hannah, said that the book has helped Weston communicate with others about the struggles he’s faced.

“It’s been amazing watching Weston use his story to help others,” she said. “He doesn’t realize how powerful his words are yet. When it comes to even talking to his friends about his experience, it made such a huge impact.”

Weston also completed the illustrations in the book, creating images that represent different stages of his diagnosis. One image shows blood in a needle, which represented the first day he had a seizure, Weston said.

Another image shows Kimberly Leighton, the founder of Play Warriors in Windham, as the pair apply electrodes to a doll to help Weston understand how an Electroencephalogram (EEG) would work.

“The artwork helped work through his fears,” Hannah said.

Leighton explained that the book was a result of Weston’s journey through child life therapy, which takes a different approach to helping children through difficult times in their lives, including medical diagnoses, grief, and trauma by providing medical play and therapeutic interventions, coping strategies and relaxation techniques.

“When working with a kiddo, we catalog their time with session notes and some dialogue, images and projects,” she said, pointing out that once a child is nearing the end of their time with the center, they have a mass of accumulated work that can be used to build a book to help others.

“I ask now that we have all of this information, what would you want people to know about what happened to you and what that might feel like,” Leighton said. “For some kiddos like Weston, they want to go on and help other kids, so this is a great avenue for kids that want that sense of agency and get to a point where they can tell their story.”

“Part of telling their story, there is a lot of healing in that,” she said. “That’s why therapeutic expression, whether it’s through art or telling a story, it helps process what you’re going through.”

Weston is one of several young authors at Play Warriors, as this is the sixth book published by the program’s participants, with another four books in progress currently. Other topics covered include childhood cancer, grief and loss.

The books are published by Books That Heal, a nonprofit organization dedicated to assisting children facing medical or emotional battles to publish their stories. Leighton explained that the book’s proceeds are split between the nonprofit and a charity chosen by the child who penned the book.

“It’s going back to the charity forever and will continue to grow,” she said, explaining that Weston chose the Pediatric Epilepsy Research Foundation to receive the funds from his work. “It’s a great way to have the book be a final capstone to his success and his work that he went through.”

The Play Warriors program also helped Weston discover more self-confidence and work through his anxieties around his condition, including going to school and interacting with his peers and friends.

“He was afraid of having a seizure at school,” Hannah said, “His friends knew he was going through something, but they just didn’t realize quite how hard it was.”

Through his child life therapy, Weston has been able to process his anxieties and fears, enabling him to face school and sports with confidence and joy.

“He carries himself with more confidence and self-esteem,” Leighton said. “He’s not looking at his diagnosis as limiting. It’s about ‘what can I still do’.”

Hannah said that Weston’s new sureness is most evident when he is interacting with the world, especially when he is playing point guard on the basketball court or as a striker and forward on the soccer field.

“We get to see his joy when he is either on the basketball court, on the soccer field, spending time with his friends and his cousins and all of his family,” she said. “We get to see him shine when he goes to school and all of the things he’s doing at school, as he had a hard time going to school for a while. He is shy, but once you get to know him, he is an absolute joy to know.”

Weston is a part of Team Impact, which pairs children who are facing serious illnesses or disability with college sports teams. Saint Joseph’s College of Maine, located in Standish, participates in the program for their men’s baseball, soccer and lacrosse teams and their women’s volleyball, field hockey, and soccer teams.

Weston’s books may be purchased online from Amazon, and he will be signing copies of his book from 1 to 3 p.m. Saturday, April 4 at Play Warriors, the sole child life therapy provider in Maine, located at 840 Roosevelt Trail in Windham.

More details can be found at the Play Warriors website, www.playwarriorsinc.com, or on their Facebook page. <

PowerServe 2025 a lasting community tribute to late WHS student

By Ed Pierce

Perhaps our greatest legacy in life is what people remember about us and do in our memory when we’re gone. For Shane Donnelly, his legacy is one of love for his community and the inspiration for an annual event that continues to help neighbors and the town years after his death.

Student volunteers work on a project at the
302 Rotary during a previous PowerServe
event in Windham. The 2025 PowerServe
will be held Saturday, April 26 and is a 
one-day event with volunteers helping
organizations and individuals in the
community who need assistance in
performing various tasks such as 
painting, yard work and home repairs.
COURTESY PHOTO  

Shane Donnelly was just 16 and a sophomore at Windham High School when he passed away unexpectedly in May 2015. His family says that he cared deeply about his community and to show their love for him, his family helped organize the first PowerServe in 2016, a community event where volunteers served Windham area organizations and individuals who needed assistance by performing various tasks ranging from painting to yard work to household repairs and major projects benefiting the town.

The first PowerServe was supposed to be a one-time event in Shane’s memory but following an outpouring of volunteers willing to donate their time to help, it evolved into an annual event growing to include hundreds of volunteers and dozens of projects each year.

“Since that time, we have done hundreds of service projects for the community and residents in need with the help of over 150 volunteers each year on our PowerServe day,” said Shane’s mother Kim Donnelly.

This year, the PowerServe event will be held on Saturday, April 26.

“For this year, we have 160 volunteers signed up so far and 34 projects scheduled to work on,” Kim Donnelly said. “We are looking for more volunteers to meet the need. The day is truly about students and adults in our community giving back to help those here in Windham while serving together.”

PowerServe brings Windham students, coaches, educators, business leaders and residents from all walks of life together to help neighbors, friends and family in Windham on this one day of giving back to our community and those in need who live here.

The volunteers are organized into teams that go out from 9 a.m. to 1 p.m. to work together doing projects to help residents and organizations in the community.

“Everyone meets back to share stories at the free barbecue at the Windham Historical Society grounds,” Kim Donnelly said. “This gives everyone time to share their experiences. It is a great opportunity to come together to help their neighbors and to meet new people from all ages and walks of life here in Windham.”

According to his mother, Shane loved the peace and beauty of the outdoors. She said he was a good student, a gifted athlete, a kind young man and a loving son.

“When he passed away unexpectedly at the age of 16, it was not only a shock to our family, but to the community and students at school,” Kim Donnelly said. “Nothing can fill the void from Shane’s passing. However, being able to materially see the impact that this event has had on the students, individuals and our larger community does help to feel that he left his mark on this world. Having past classmates of Shane’s and current students come back to Windham to support one another and our neighbors is so heartwarming. The projects that we do mean that our volunteers are working outside together to do good. It’s wonderful to see these students volunteer alongside local business teams, church members, teachers, friends, and families. It truly shows that Windham residents support one another.”

For 2025, PowerServe has 34 projects lined up at this time, the most since it started in 2016. For the larger Windham community, this year volunteers will be doing work at Dundee Park, moving the performance pavilion, building a stage and an overall spring clean-up. They will also build bridges and perform a trail clean-up at Black Brook Preserve.

Past projects performed by PowerServe volunteers include work on the community basketball courts/skate park, building conduits for the 302 Rotary holiday lights, at the Historical Society Community Gardens, on RSU 14’s Cross Country trails, at Manchester School and various plantings at Windham High School.

“The majority of our projects are for Windham residents who are in need of spring clean-ups, outside light stain or painting, spring plantings and mulch, power washing, and more,” Kim Donnelly said. “These are people with disabilities, sickness, who are elderly, an educator or public servant that we want to show our thanks for or just don't have the help and support needed to take care of these projects around their homes. Each year we go out to the town, community, and local businesses requesting nominations for projects for Windham residents to help with.”

As a lifelong volunteer, and Shane’s mother, Kim Donnelly said that in volunteering, you come to understand that simple actions can have a big impact.

“The old adage ‘it is better to give than receive’ or ‘the more you give, the more you get,’ holds true,” she said. “There are many opportunities to volunteer in Maine. PowerServe gives us as Windham residents the opportunity to give back to our own neighbors in need, alongside other Windham residents of all ages. Of course, for me and my family, this is an act of love in memory of Shane, who is remembered by students, teachers, coaches, friends and family for being a kind, loving young man who was accepting of all.”

Volunteers can sign up at PowerServe Windham’s FaceBook page or by visiting www.powerserve.me.

“Volunteering offers invaluable life lessons, a sense of purpose and gratitude for our own life,” Kim Donnelly said. “For our youth, it may take you outside of your comfort zone, but it can develop leadership, communication skills, confidence, and new relationships. This event was originally created in memory of one of our community’s young people. Its success is driven by student involvement in the Planning Committee, outreach to the high school teams and student groups and ultimately the pride our youth feel giving back to their community the day of the event. I would be remiss in not thanking those community members who continue to volunteer year after year. It gives you an amazing feeling of giving back to the community and those around us. You will also meet some wonderful people in your community who are volunteering alongside you.” <

Council workshop examines growth and its continuing impact upon Windham

By Ed Pierce

Windham Town Council members conducted a three-hour workshop to have an in-depth discussion about the need and impacts of growth for items such as taxes, town services, school enrollments, traffic impacts and more subjects on Jan. 23 and examined how to best address growth in an orderly manner.

Members of the Windham Town Council conducted a 
three-hour workshop on Jan. 23 to examine town growth,
state regulations regarding growth ordinances, and how
to address impacts and issues associated with growth
such as housing, school enrollment and traffic.
PHOTO BY KEITH MANK

During the meeting, town attorney Mark Bower of Jensen Baird reviewed with councilors the town’s existing growth ordinance and how state regulations affect municipal growth.

“For starters, a municipal growth ordinance must be consistent with the town’s Comprehensive Plan,” Bower said. “Many towns don’t have any growth caps.”

According to Bower, Windham is only one of six communities in Southern Maine that has an ordinance on file addressing growth and there are 22 other communities in the area that do not have any limitations regarding growth.

He said state rules mandate that Windham’s growth ordinance can be recalculated every three years to review growth rate details and based upon that information, the town’s growth ordinance can be updated or amended accordingly.

Councilors also heard from RSU 14 Superintendent of schools Chris Howell, who shared with them that RSU 14 schools have experienced a flat rate of growth enrollment over the past decade.

“The greatest overcrowding we have is at Windham Middle School,” Howell said. “The new Windham Raymond Middle School will help and long term we will be able to accommodate needs for the next 10 to 15 years.”

Windham Town Manager Barry Tibbetts presented figures for Howell to discuss how recent housing projects in town impacted local school enrollment.

From 2019 to 2024, there were two condominium projects completed in Windham totaling 49 units. From those condos, RSU 14 gained 14 students, Howell said. From 2018 to 2024, there were six duplexes constructed in Windham totaling 142 units. From those duplexes, RSU 14 gained 68 students. From 2021 to 2023, there were three multi-unit complexes finished with a total of 85 units. From those multi-unit apartments, RSU 14 gained six students.

Howell said the RSU 14 is calculated each year to take growth in Windham into account.

Windham Assistant Town Manager Bob Burns shared with councilors the results of a traffic evaluation conducted by the Gorrill Palmer engineering firm and how future developments could further impact traffic congestion.

“Based on discussions with the town, there are five potential developments within the immediate vicinity of the Route 302 study area,” the survey report detailed. “Trip generation was calculated using ITE Trip Generation Manual or other methods based on discussions with the Town. Trip distribution was based on our knowledge of the area and traffic patterns as identified from traffic counts that were provided in the North Windham Moves study.”

The traffic evaluation examined potential traffic from each of the developments including a proposal to build 172 residential units near Manchester Drive; construction of 80 condos at the end of Turning Leaf Road; additions to be built to the Microtel Inn & Suites; a potential development behind Home Depot with a possible hotel and 300 residential units; and two possible new hotels and 400 units of multifamily housing behind the Ice Cream Dugout on Enterprise Drive.

The survey report indicates that the three highest percentages for increased traffic are located in the densest portion of the downtown area.

“As one moves out of the downtown area the growth rate decreases. The current average growth rate for Route 302 within the study area is approximately 2 percent,” the report says. “This indicates that Windham is currently experiencing a growth higher than what was forecast (0.5 percent) when the North Windham Moves Study was completed. It should be noted that the 0.5-percent yearly growth was consistent up to the design year 2040. If Windham should experience a plateau in growth or a negative growth between now and 2040, the average yearly growth from now to 2040 may decrease from 2 percent closer to the 0.5 percent, or more likely somewhere in between.”

Based upon their evaluation, Gorrill Palmer says that both regional background growth as well as local development growth in Windham appear to be higher than was forecast or assumed in the North Windham Moves Study.

“This means that Route 302 corridor traffic volumes would reach the 2040 design hourly volumes earlier than 2040 if the existing growth trends continue,” the report says. “Even though the traffic volumes are increasing quicker than originally forecast or assumed, the recommended East and West alternatives identified in the North Windham Moves Study are forecast to provide acceptable levels of service. Since the originally forecasted levels of service were relatively high, there appears to be some considerable allowance for increasing traffic volumes and still maintaining acceptable levels of service throughout the corridor. The one exception along the corridor may be Boody’s Corner. This intersection level of service was forecast to be low but acceptable in 2040 with the construction of the East and West Connectors. It should be noted that in addition to the connectors, there were safety recommendations proposed for this intersection which should also improve the operations of the intersection, and the benefits of those safety improvements are not represented in the levels of service results. Based on this evaluation, it is our opinion that even though overall traffic volumes for the corridor are increasing faster than forecast, the recommended connectors should maintain overall acceptable levels of service, and in fact make the recommended connectors even more critical to maintaining the mobility and safety of the corridor than originally envisioned.”

In looking at Windham Fire, Police and EMS totals from 2014 to 2024, Tibbetts said figures show first responder calls only rose 0.02 percent since construction of new developments during that time frame.

Windham Town Council Chair Jarrod Maxfield said the workshop was helpful and he believes reviewing all the presented information will be useful for councilors when looking at potential growth issues or updating the town’s current growth ordinance.

“I think we really need as council to gets the facts out there,” Maxfield said. “The misnomer is that growth is what’s causing your property taxes to go up when it’s the opposite.” <